Is your organization struggling with too much email that doesn’t get to the point?
Do you see emails burdened with these problems?
- Prompting slow or no responses
- Containing sloppy errors
- Conveying the wrong tone, such as blunt, bossy, angry, or rushed
- Using poor etiquette, such as misuse of subject line, cc list, “reply to all,” or attachments
- Lacking structure and white space in longer emails
If you want to improve the effectiveness of email, you need Writing High-Impact Email.