Raising the impact of your policies, procedures, and manuals

Do you have policies, procedures, and manuals that people ignore? Find boring or unusable? Do those responsible for updating these important documents find the task so unattractive they produce inferior updates?

Do you have concerns about the writing of policies, procedures, or manuals such as:

• It’s hard find specific topics or guidelines.
• People ignore, fail to follow your organization’s rules.
• The writing is so dull and impersonal almost no one can bear to read it.

If any of these or related concerns are yours, you need Writing Effective Policies, Procedures, and Manuals.